Frequently Asked Questions

Get answers to common questions about Professional Shampoo & Conditioner.

Frequency depends on hair type and lifestyle. Generally every one to two weeks suits dry or textured hair; normal hair can benefit every 7–10 days. Your stylist will recommend a schedule based on scalp condition, product needs, and styling routine.

Yes. Our professional conditioning restores moisture, improves elasticity, and reduces breakage. We use targeted products and leave-in treatments to seal cuticles and protect strands, helping hair feel softer, stronger, and less prone to split ends and damage.

Absolutely. We use sulfate-free, color-safe shampoos and nourishing conditioners designed to maintain vibrancy and strengthen chemically treated hair. Regular professional care minimizes fading, seals the cuticle, and replenishes lost proteins and moisture to prolong color life.

Appointments typically last 20 to 45 minutes depending on hair length, thickness, and any added treatments. Shorter sessions for quick cleanse and conditioning; deeper treatments or scalp therapies require more time. Your stylist will confirm expected duration when booking.

We offer gentle, hypoallergenic, and fragrance-free options upon request. Tell your stylist about any allergies or sensitivities before service. We'll patch-test and select appropriate formulas to minimize irritation while delivering effective cleansing and conditioning.

No need to avoid washing, but arriving with dry hair is preferred for some styling services. For this treatment, arriving with unproducted hair allows a more thorough scalp assessment. If necessary, we'll accommodate your hair's current state.