Frequently Asked Questions

Get answers to common questions about General Salon Notice.

Use our online booking calendar, salon app, or call to view real-time stylist availability and openings. Check frequently, as updates and blocked times appear when stylists adjust their schedules.

We ask clients to cancel or change appointments at least 24 hours in advance to avoid fees. Late cancellations or no-shows may incur a charge or require a deposit for future bookings, depending on service length and stylist.

Reschedule through our booking portal or by calling the salon as soon as possible. Provide at least 24 hours notice to avoid penalties. We’ll do our best to find a comparable time or stylist to minimize disruption to your schedule.

If your stylist becomes unavailable, we'll notify you promptly and offer options: rebook with the same stylist, assign a comparable stylist, or reschedule. For urgent adjustments we'll prioritize matching service experience and explain any timing or pricing changes.

Yes, we send calendar updates via email, text, or app notifications based on your preferences. Make sure contact details are current and enable notifications so you receive timely alerts about availability, cancellations, or stylist schedule changes.

Yes, you can request a specific stylist when booking online or by phone. Requests are honored when availability permits; if unavailable we'll offer the next best stylist or alternative times to preserve the quality of your service.