Frequently Asked Questions

Get answers to common questions about Custom Made Wig Units.

Typical turnaround is 4–6 weeks depending on complexity, materials, and styling. Rush options may be available for an additional fee. We schedule consultations, measurements, color matching, and final fittings to ensure your unit meets expectations before delivery.

Yes. During consultation we perform detailed color analysis and create bespoke color blends, including highlights or lowlights. We can match roots, undertones, and texture to achieve a seamless transition between the unit and your natural hair.

We provide a personalized care plan including recommended shampoos, conditioners, and styling products. Tips cover washing frequency, gentle detangling, heat protection, storage, and periodic professional maintenance to preserve appearance and extend the unit’s lifespan.

Swimming and heavy sweating can stress the unit and affect adhesives or lace. We recommend avoiding chlorinated or salt water, using protective methods like caps, and scheduling more frequent maintenance if you swim or exercise regularly.

We use high-grade human hair, premium synthetic fibers, and various lace bases, including Swiss lace and monofilament caps. Material choices depend on budget, desired longevity, styling needs, and the most natural look for each client.

Yes. We include follow-up fittings and minor adjustments to ensure fit and comfort. Major alterations or repairs may incur fees, but our team provides clear maintenance timelines and service pricing during your consultation.